If there’s more than one, choose the one with the most recent Last Sign In date and click Reset Password.

Now, you should see a screen with the account we found for you.

(If you don’t have access to that email or phone anymore, click Try something else and follow those steps.)

Enter that code into the Security code field you see on your screen and hit Next.

You’ll get a security code sent to the email or phone number you gave (to verify it’s really you).

If we couldn’t find your account after three tries, fill out the account lookup screen, hit Next, and you should be back on track.

(Go ahead and use up the three if you can’t remember the right one.) You’ll have three tries to enter the info for your account.

Enter your email, mobile number, or username.

Click on Forgot username/password? under the Password.

If you’re not on the Sign in screen yet, go to, use the Profile icon in the upper right-hand corner of this screen, and choose Sign in to my account. We don’t blame you - we have a hunch it’s been at least a year since you’ve used it. If none of that helped, you’ve probably forgotten either your username or password. One special character (Ex: $, #, %, or !).If you can’t remember your password, here’s what we’re looking for:.Usernames and passwords are case-sensitive, so “jsmith” is different from “JSMITH.” Check your caps lock.Let’s double-check a few things before we go further: You can also bookmark the link at so you can access it again easily. Just looking for the login link? Go to and use the person icon in the upper right-hand corner to sign in or create a new account. We’ll have you back in the tax-filing business by the end of this page (or sooner). If you’re having trouble signing into your H&R Block online account, you’ve come to the right place.

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